In 1999-2000, the Learning Center will be pursuing five major
- Competency-Based Feedback Systems
In the past two years, we have provided consulting services on
competency based feedback systems to 12 departments. In order
to determine the next steps for this work, we will narrow our
focus to 2-3 test sites and integrate competencies throughout
the HR system in those 2-3 test sites.
- Enhanced Training Offerings
In 1999-2000, we will triple the number of sessions offered and
the number of staff served. We will also be holding learning sessions
in a variety of venues such as dialogue groups, roundtables, and
other formats. We will be introducing an online registration system,
developing a cadre of trainers from throughout the University,
and creating a database of courses offered by outside providers.
- Organizational Assessment
We will undertake a limited organizational assessment of the University,
with a focus on customer service. A committee chaired by Joe Mullinix
will guide the assessment. The results of the assessment will
be used to revise the training curriculum in 2000-2001 and to
determine which organizational development initiatives should
- Public Relations and Education Campaign
In the next year, you will see a new image for the Learning Center.
We are working with graphic artists and web site designers to
create new materials and get our web site up and running. We will
also be doing informal and formal presentations all over campus
on our services. The presentations will answer a variety of questions:
What is organizational development? What is training? When do
you use our services? How do you use our services?
- The Learning Center Team
In 1999-2000, the staff of the Learning Center will be expanding.
We are currently recruiting new organizational development practitioners
and new support staff. In order for us to serve you better, we
will be working on our own organizational development issues through
team building activities, improved infrastructure, and a new feedback